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Policy Documents & Official Links

Your Insurance Resource Hub

Policy wording documents, product overviews for all 9 visitor & Super Visa carriers, plus direct links to official government portals.

About these documents

Every plan we recommend comes with official documents from the insurer — the policy wording that legally governs your coverage, plan summaries that compare benefits at a glance, and the medical questionnaires you complete when you apply. We’ve gathered the current versions from all nine visitor and Super Visa carriers in one place, alongside direct links to the government pages that set the rules. Review them before you buy, or bring any questions to a licensed advisor.

Please Note: The documents below are provided by the respective insurance carriers for general reference only. The official policy wording issued by the insurer is the only document that governs your coverage. Daya Insurance Agency Inc. is not the insurer and does not underwrite any of these products. Please read the policy wording carefully before purchasing. If you are unsure whether a medical condition will be covered, call the carrier directly or show the policy wording to your physician before purchasing. For our full Carrier Policy Documents Disclaimer please visit our Legal Page. Have questions? Contact our office — we're happy to walk you through any document.

Section A

Visitor & Super Visa Insurance

Policy wording and product overview documents for all carriers available through Daya Insurance.

GMS
Immigrants & Visitors to Canada — GMS Insurance Inc.
Policy Wording
Plan Overview (Benefits)
Eligibility Questions
Claim Form & Procedure
Underwritten by: Group Medical Services (GMS Insurance Inc.)
Emergency Assistance (24 hours): GMS Travel Assistance
Claims Administration: Robin Assist
Managed and Distributed by: Group Medical Services
Destination Canada
Destination: Canada Visitors Plan — BHSI Insured
Policy Wording
Summary of Benefits
Underwritten by: National Liability & Fire Insurance Company – Canada Branch, trading as Berkshire Hathaway Specialty Insurance (BHSI)
Claims Administration & Assistance Services: Global Excel Management Inc., appointed by BHSI
Managed and Distributed by: The Destination: Travel Group Inc.
Manulife
Basic · Standard · Enhanced Plans
Policy Wording — Basic Plan
Policy Wording — Standard Plan
Policy Wording — Enhanced Plan
Plan Comparison (Summary of Benefits — Basic, Standard & Enhanced)
Medical Declaration — Enhanced Plan
Underwritten by: The Manufacturers Life Insurance Company (Manulife)
Claims Administration & Assistance Services: Active Claims Management Inc. (administrator) and Active Claims Management (2018) Inc., operating as Active Care Management, ACM, Global Excel Management and/or Global Excel
21st Century
Basic · Standard · Enhanced Plans
Policy Wording — Basic Plan
Policy Wording — Standard & Enhanced
Summary of Benefits (Plan Comparison — Basic, Standard & Enhanced)
Medical Declaration
Underwritten by: The Manufacturers Life Insurance Company
Claims Administration & Assistance Services: Active Claims Management (2018) Inc., operating as Active Care Management
Managed and Distributed by: 21st Century Travel Insurance Limited
Travelance
Essential Plan · Premier Plan (Pre-existing)
Policy Wording — Essential Plan
Policy Wording — Premier Plan
Plan Highlights & Plan Compare (Essential vs. Premier)
Medical Eligibility Questionnaire (MEQ)
Underwritten by: Old Republic Insurance Company of Canada
Claims Administration & Assistance Services: Old Republic Insurance Company of Canada
Managed and Distributed by: Travelance Inc.
JF Insurance
Visitor to Canada (VTC)
Policy Wording
Summary of Benefits
Claim Procedure
Underwritten by: Old Republic Insurance Company of Canada
Claims Administration & Assistance Services: Ontime Care Worldwide Inc.
Managed and Distributed by: JF Insurance Agency Group Inc.
RIMI Secure
Secure Travel · Standard & Enhanced Plans
Policy Wording
Plans Comparison (Summary of Benefits)
Medical Questionnaire
Underwritten by: Industrial Alliance Insurance and Financial Services Inc.
Claims Administration & Assistance Services: MSH Assistance
Managed and Distributed by: RIMI Secure Travel
Travcare
Essential Care · Extended Care · Comprehensive Care
Policy Wording — Essential, Extended & Comprehensive Care
Product Overview & Plan Compare (Essential vs Extended vs Comprehensive)
Eligibility Questionnaire & Declaration
Claim Procedure
Underwritten by: Berkley Insurance Company
Claims Administration & Assistance Services: Epic Health Solutions
Managed and Distributed by: Travcare Inc.
2 Visit Canada
Standard Plan & Enhanced Plan
Policy Wording — Standard & Enhanced Plan
Plan Compare — Standard vs Enhanced Plan
Medical Declaration (Ages 70–84)
Underwritten by: Certain Lloyd's Underwriters
Claims Administration & Assistance Services: MSH Assistance
Managed and Distributed by: MSH International (Canada) Ltd. (Lloyd’s Approved Coverholder)
Before you buy

How to read & compare a policy

1

Confirm eligibility

Most visitor plans have age limits, require the traveller to be a visitor (not a citizen or permanent resident), and may restrict or delay coverage if bought after arrival. Check this before comparing anything else.

2

Check the coverage amount

Confirm the maximum is enough for the traveller and the trip. A Super Visa requires at least $100,000; older travellers or longer stays often warrant more.

3

Check how pre-existing conditions are handled

Find the stability period and the exact definition of “stable.” This is where plans differ most, so compare it first if anyone has a health history.

4

Understand the deductible

The amount, whether it applies per claim or per policy, and how it changes the premium.

5

Read what’s covered and what’s excluded

Not just the benefits — every plan lists both, and the exclusions decide claims as much as the limits do.

6

Know the claims process before you need it

How and when to notify the insurer, what documents are required, filing deadlines, and the grounds a claim can be declined on — often non-disclosure of a health condition or a missed deadline.

Glossary

Key terms, in plain English

Policy wording
The full legal contract for your plan. It defines every term, lists what’s covered and excluded, and sets the rules for claims. If the summary and the wording ever disagree, the wording governs.
Summary of benefits
A short overview of coverage amounts, deductible options, and main features, written for quick comparison. A helpful starting point — but it isn’t the contract; always confirm against the policy wording.
Deductible
The amount you pay out of pocket on a claim before the insurer pays the rest. Some plans apply it per claim, others once per policy; either way, a higher deductible usually means a lower premium.
Stability period
A set window (often 90–365 days before coverage starts) during which a pre-existing condition must stay unchanged — no new symptoms, treatment, or medication changes — to be eligible. Definitions vary by carrier.
Pre-existing condition
A medical condition that existed before coverage began. Whether it’s covered depends on the plan and the stability period — and the rules differ from carrier to carrier.
Waiting period
A short time after your policy starts before certain coverage becomes active. Common on sickness benefits, to discourage buying a policy only once symptoms appear.
Super Visa

What IRCC requires from your policy

At least $100,000 in emergency medical coverage — the IRCC minimum per person.
Valid for at least 365 days from the applicant’s date of entry to Canada.
Covers health care, hospitalization & repatriation — all three are mandatory; a policy that excludes them won’t qualify.
From an eligible insurer — a Canadian company, or an approved company outside Canada (a foreign policy must state it was issued while the company was doing insurance business in Canada).
Proof the premium is paid — in full or on an approved monthly installment plan with the deposit; a quote or estimate isn’t accepted.
Shows the details IRCC checks — the applicant’s full name, the coverage amount, and the policy’s effective and expiry dates.
References Set by IRCC — Super Visa eligibility Forms and documents (Government of Canada)
FAQ

Document questions, answered

Which document do I need for a Super Visa application?
You need proof of a medical policy with at least $100,000 in coverage, valid for 365 days — the IRCC Super Visa requirements set these rules. The policy wording and summary of benefits confirm the terms; once issued, your advisor provides the official confirmation letter IRCC accepts.
What’s the difference between policy wording and a summary of benefits?
The summary of benefits is a short, plain-language comparison of limits and key features — useful for choosing. The policy wording is the full legal contract that governs your coverage, including definitions, conditions, and exclusions. Read the summary first, then the wording before you buy.
Are these the official, current versions?
Yes. Each document is the version supplied by that carrier for the plans we offer. Insurers update wording periodically, so the policy issued to you is always the final authority. If a newer version applies when you apply, your advisor confirms which one governs.
Do I need to complete a medical questionnaire?
Many plans ask health questions, and the requirements vary from carrier to carrier — especially when you want coverage for pre-existing conditions. These questionnaires show exactly what each insurer asks. Answer fully and accurately; incomplete disclosure is the most common reason a valid claim is later denied.
Which carrier’s documents should I read?
Start with carriers whose plans fit your situation — coverage amount, traveller ages, and whether you need pre-existing-condition coverage. Because every insurer defines stability and exclusions differently, comparing two or three is worthwhile. An independent advisor can narrow the list first.
Can you help me understand a document before I buy?
Yes. As LLQP-licensed independent advisors, we walk you through any wording, exclusion, or medical question at no cost — our advice is free because the carrier pays us when a policy is placed. Call (416) 746-4142, message us on WhatsApp, or contact our office.

Not sure which plan fits your family?

Compare coverage on our visitor & super visa insurance page, or get free, no-obligation guidance from an LLQP-licensed advisor.

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